SSRE (Security Site Reliability Engineer)

Job Description

LOCATION:       Santa Monica, CA
TITLE:                SSRE (Security Site Reliability Engineer)


TigerText is seeking an experienced Security Site Reliability Engineer (SSRE) to work with all aspects of network, system, and service platforms. The SSRE ensures that all network, system, and service platforms meet TigerText security requirements, and that all products and services are are compliant with internal and third-party security commitments.  

The ideal candidate will have extensive hands-on experience in analyzing, architecting, and implementing information security systems and services. Candidates should have a security-first approach and be prepared to contribute and justify recommendations in a dynamic and challenging environment. Candidates must have a concrete understanding of cryptographic algorithms and their properties, penetration testing, public key infrastructure, and Secure Socket Layer/Transport Layer Security (SSL/TLS).  The ideal SSRE will be able to go beyond providing advice on security considerations - we are looking for a candidate that has demonstrated the ability to implement systems security best practices.


Key Responsibilities:

  • Hands-on Implementation of security-related projects, including analyzing, architecting, and implementing information security systems and services
  • Evaluating and selecting vendors or open source solutions as appropriate
  • Partner with product and technology teams to ensure product requirements and technical designs will lead to secure implementations
  • Work with technology leadership to define the security roadmap
  • Act as the product owner for security concerns across the technology teams by working to prioritize security-related work on development teams
  • Vendor management and third party assessments
  • Raise awareness and adherence to secure development practices on development teams
  • Raise awareness of security across the organization



  • Experience with information security theory and implementation in some of the following areas:
  • Data protection
  • HIPAA requirements
  • Two Factor Authentication
  • Code security review
  • Confidentiality, integrity, availability, non-repudiation
  • Application, network, database, and hardware security
  • Encryption algorithms and cryptographic hashing
  • Public Key Infrastructure
  • Code to simulate crypto architecture for validation
  • Logging and compliance
  • Threat analysis and risk mitigation
  • Policy generation and enforcement
  • Vulnerability detection
  • System auditing
  • Attention to detail
  • Ability to research new topics and distill complex concepts to applicable and relevant content
  • Ability to communicate with, educate, and learn from co-workers and peers
  • Communication with customers, including discretion to maintain internal and sensitive information while providing accurate and relevant information
  • Ability to approach problems with attacker mentality and mitigate unique and ever-changing risks
  • Software development experience
  • Excellent written, verbal, and interpersonal communication skills
  • Hands-on, proactive, and able to operate effectively in a fast-paced, rapidly changing environment
  • Energy and positivity to instill into the TigerText culture
  • Healthcare, SaaS, or Enterprise industry experience is a plus




TigerText provides secure, real-time mobile messaging for the enterprise, empowering organizations to work more securely. More than 5,000 locations and four of the top five largest for-profit health systems in the nation rely on TigerText to meet compliance regulations and replace unsecured SMS text messaging that leaves protected or confidential information at risk. With over 4.5 million app downloads, TigerText has been featured in Forbes, The Wall Street Journal, Fast Company, Inc., Business Insider and many other leading business and tech publications. It is recognized as one of the 50 LA Tech Startups to Watch in 2015, a top Must-See LA Tech Office, and one of the 5 Sizzling Silicon Beach Startups to Watch by Entrepreneur. TigerText currently has over 125 employees with offices in Santa Monica and Palo Alto.



  • TigerText is the largest enterprise messenger in the US
  • Join our team in making major and much-needed changes in the way billion- dollar, life changing industries work
  • Prime office space in the major tech ecosystems of California - Santa Monica and Silicon Valley - each complete with a loaded fridge and tons of other perks
  • An opportunity to work closely with proven executive team, board, and serial entrepreneurs (
  • An environment that embraces a “work hard-play hard” culture and has fun
  • Team members love what they do and are willing to go the extra mile to help our clients and support the company’s rapid growth
  • This is a full time opportunity with competitive salary and medical benefits


TigerText is an Equal Opportunity Employer.

*Recruiting firms that submit resumes to TigerText without first entering into a written contract with TigerText will not be entitled to any compensation on candidates referred by that firm.


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Job Details

Monthly Salary:
Seniority Level:
Not Applicable
Job Function:
Employment Type:
Full Time
1 year ago
8 months ago

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