Lead Customer Success

Posted by fevrokbot 5 months ago

Job Description



About us:

We don't care about formal education or years of experience. We're 100% remote, all communication is generally through slack, although we do jump on calls occasionally. You're willing to do whatever it takes from a customer and company success perspective. You'll be building a customer success team from scratch, communicating with engineers and customers, so a technical background would be a huge plus (specifically on the front end, understanding and being able to debug javascript, and problem solve will come in very handy). You're comfortable wearing multiple hats, and working in a very fast-paced environment where you will be expected to be both self-directed, and self-motivated. You appreciate a no-bullshit office environment. You must be an excellent communicator with flawless written English, and fluent spoken English.

This is a contract to hire position. The first 8-12 weeks will be on contract, transitioning to full time after evaluating fit at the end of that period.


Monthly Salary Unspecified Seniority Level Not Applicable
Industry IT Job Function Other
Employment Type Full Time Vacancies 0
Skills javascript,java,git,customer success,analytics,dba,engineer,front end
Location Remote