UX Research & Design; North or South America; FT or PT

وصف الوظيفة

Headquarters: Utah USA
URL: https://www.custodyxchange.com

I'm hiring an experienced UX professional who will have a big impact in my tiny company. My company embraces 100% remote work and flexible hours. This can be either a full-time or a part-time position.

I'd like to hire you if you:

  • Have experience moderating usability studies and making recommendations
  • Love understanding how people use technology
  • Are self-motivated and can solve problems independently
  • Speak English fluently
  • Want to work from home in a long-term position
  • And we get along; to see the team you'll be joining, visit our about us page

My company is called Custody X Change. I've been working on this business since 2004. We sell software that creates child custody schedules and parenting plans. This software has helped thousands of people in their child custody situations, by reducing their conflict and saving them money in legal fees.

In February of this year we launched a beta of our new product, a web/mobile Angular 2 application that will make it easy for families to communicate about custody scheduling, children's activities, and shared expenses.

You will be in charge of turning this new app into an amazing customer experience. You'll solicit feedback from users and run moderated usability studies. You'll recommend changes, which we'll implement, and you'll see how the changes performed quantitatively through future customer experience research.

It really is exciting to make a change and see it positively impact the user experience.

So if you want to take a genuinely helpful product and turn it into an effortless customer experience, and join a small, distributed team, then we should talk.

To apply, email me at careers@custodyxchange.com, and:

  • Include your resume in PDF format
  • Somehow use the word "popcorn" in the subject of your email
  • Answer the following 4 questions in your email, in this order:
  • Where do you live?
  • Tell me about time when you measurably improved the customer experience. How did you do it?
  • Tell me about another time when you measurably improved the customer experience. How did you do it this time?
  • What salary would you be happy making, for this long-term, remote position? And are you looking for full-time or part-time work?

  • Note: agencies need not apply; I'm looking for someone to join our team.



    P.S. I want you to be happy working for me. I'll pay you a good salary and you can work normal hours. I care about results, not bureaucracy.

    To apply: Email me at careers@custodyxchange.com

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    نوع التوظيف:
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    عن بعد
    منذ 11 شهر
    منذ 5 أشهر

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