Site Reliability Engineer

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Job Description

IMPORTANT INFORMATION: this role is not suitable for people who do not want to live in Australia. You can work in our head office in Melbourne or may be able to work remotely while located in Australia. All applicants may be considered for all open engineering roles across the Envato (Envato Market, Envato Tuts+, Envato Studio, etc.).

  • Join our thriving global, online business
  • Work in an environment which is unique in its scale and pace of change in Australia
  • Based in our Melbourne CBD Head Office or remote (Australia wide)

Headquartered in Melbourne, Australia, Envato is the leading marketplace for creative assets and creative people. 

With more than 270 staff and contractors worldwide, we've helped a community of creative sellers earn more than $400 Million. Millions of people around the world choose our marketplace, studio and courses to buy files, hire freelancers, or learn the skills needed to build websites, videos, apps, graphics and more. 

Recently, JobAdvisor awarded us the title of Australia's Coolest Company for Women and Diversity (2015 and 2016). We were also named as one of the Best Places to Work in Australia in the 2015 and 2016 BRW Awards.

You might be surprised to know that not only do we run some of the biggest websites in the world; we’re also growing really fast!

What we’re looking for

You will have built and managed large scale, web facing systems serving millions of requests a month while still supporting many deploys a day. You understand that configuring and managing this scale of infrastructure requires a fully-automated infrastructure provisioning toolset. You need to have a broad knowledge of system administration, networking, databases, security, storage and performance and have expertise in at least one of these disciplines.  

You align with the goals of the DevOps movement in improving collaboration between the development and operations disciplines.

What you’ll be doing

We value people who can roll up their sleeves and get things done while keeping the big goals in sight. As a Site Reliability Engineer, you'll be part of a team that supports the wider engineering team to ensure the reliability of Envato's websites. Here's a snapshot of your day-to-day:

  • Availability: work to increase the mean-time-between-failures and decrease the mean-time-to-repair of public-facing systems
  • Monitoring: contribute to the improvement of the monitoring and measurement systems that support our operational scale and continuous delivery
  • Operations: help the engineering team to operate the systems required to deliver the sites
  • Emergency Response: take part in the roster to support the site after normal office hours, troubleshoot live production issues, facilitate the response to emergency situations, and review incidents and make recommendations based on lessons learned
  • Performance, Efficiency & Latency: contribute to the measurement techniques that assist in the performance tuning of the applications stack, use the monitoring systems to help maintain application performance at acceptable levels, and recommend and implement performance improvements across the stack
  • Security & Risk: participate in the ongoing process to identify and mitigate risk in Market systems
  • Capacity Planning: use our monitoring to advise on capacity requirements


Essential requirements

  • A commitment to continual learning
  • On value with Envato’s passionate and supportive culture
  • Has provided a positive contribution to both operations-focused and development-focused work
  • Communicates well in person and in writing
  • Has built and maintained cloud-based applications and infrastructure
  • Linux administration
  • Monitoring and logging tools
  • Passion for and experience in best practice systems operations tools and techniques
  • Supporting a large public facing web-based application
  • Has worked with tools and frameworks for automating infrastructure

Technologies you'll be working with

  • SQL Database management
  • AWS
  • DDoS defence systems
  • Ubuntu
  • Datadog, NewRelic, Rollbar and Splunk Monitoring and Logging Tools
  • Application and Edge Caching and CDNs
  • Ruby and Ruby-on-Rails application development
  • AWS Aurora (MySQL performance tuning and troubleshooting)
  • Security and Risk identification, assessment and mitigation
  • Puppet and Cloudformation
  • Self-healing systems

And in our environment we value people who

  • Are nice
  • Are self-starters with a sense of humour
  • Contribute to Open Source projects
  • Have experience in other agile environments
  • Prefer a culture of shared responsibility between software developers and infrastructure specialists

What we offer

The challenge of scale and speed of change

As a Site Reliability Engineer you’ll be working in an environment which is unique in its scale and pace of change in Australia. The core application (written in Ruby on Rails) peaks at around 20,000 requests a minute and handles around 25 million application requests a day. Our development team will typically deploy the entire application 15-20 times per day and we are deploying software-defined infrastructure updates many times a week. Our traffic is 24/7 so there no “quiet periods” for maintenance. All this combined means you are unlikely to find a more challenging role of this kind in Australia.

A great team and culture

  • We’re careful about hiring, and have built a team of great devs
  • Developers are responsible for features from inception through to them being in the hands of customers. The devs talk directly to customers about what they’re working on
  • We do continuous delivery properly: any team member can deploy, and we regularly do several deploys a day
  • We publish portions of our code as open source, and contribute back to open source projects we use
  • We run regular retro and education sessions, and constantly encourage our team to improve their craft
  • We have a low politics-to-actual-work ratio
  • A fantastic culture of creatively minded, hard working people who are passionate about Envato and being part of its growth and success
  • Flexible working conditions – we want you to love your work but also your life outside of Envato
  • We actively work on creating a safe, inclusive environment free from discrimination
  • A fast paced and progressive environment where everyone has regular interaction with teammates and Envato community members from all over the world!
  • Read more from our staff about why they love working at Envato by visiting www.jobadvisor.com.au/envato


Who should apply?

We care deeply about diversity at Envato, and welcome applicants of all types, and from all backgrounds. If you think you have the skills and experience needed for this role then we'd like to hear from you.

What next?

Submit a cover letter, an up to date copy of your resume and answers to the application questions. Good luck!



We care about your privacy. By submitting your application you are agreeing to our Privacy Policy. If you're into reading legal documents or you're keen to know more about how we handle your personal information read our Privacy Policy before you submit your application. 

Headquartered in Melbourne, Australia, Envato is the leading marketplace for creative assets and creative people. With more than 270 staff and contractors worldwide, we've helped a community of creative sellers earn more than $400 Million. Millions of people around the world choose our marketplace, studio and courses to buy files, hire freelancers, or learn the skills needed to build websites, videos, apps, graphics and more. You might be surprised to know that not only do we run some of the biggest websites in the world; we’re also growing really fast!

Recently, JobAdvisor awarded us the title of Australia's Coolest Company for Women and Diversity (2015 and 2016). We were also named as one of the Best Places to Work in Australia in the 2015 and 2016 BRW Awards.

Find out more about working at Envato, including our many benefits, at Envato Careers.


All applicants will be considered for all open engineering roles across Envato (Market, Tuts+, Studio, Elements etc.).

الراتب الشهري غير محدد مستوى الأقدمية غير قابل للتطبيق
المجال IT الدور الوظيفي Other
نوع التوظيف دوام كامل العطل 0
المهارات ruby,rails,devops,mysql,operations,aws,sql,cloud,ux,linux,perl,dns,security,cdn,system admin,aurora,agile,engineer,infrastructure,network,storage
العنوان عن بعد
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